A fully managed, cloud-hosted PBX based on Asterisk — removing the need for expensive on-site telephone systems while giving you enterprise-grade features.
A hosted PBX removes the need for expensive on-site telephone equipment. Instead of buying, installing, and maintaining a physical PBX system, your entire phone system is managed in the cloud by Blue Telecoms.
Based on the industry-leading Asterisk PBX platform, our hosted PBX delivers all the features you'd expect from an enterprise-grade phone system — voicemail, call recording, IVR menus, conferencing, and much more — without the capital expenditure or ongoing maintenance burden of on-premise hardware.
Whether you have 5 users or 500, our hosted PBX scales effortlessly to match your business. Add extensions, change routing rules, and manage your phone system from anywhere with an internet connection.
Enterprise features. Zero hardware.
Our hosted PBX comes loaded with features that would cost thousands to implement with traditional on-premise systems — all included as standard.
Professional voicemail for every extension with voicemail-to-email delivery. Never miss a message — receive audio recordings directly in your inbox.
Automatic or on-demand call recording for training, compliance, and quality assurance. Recordings stored securely and accessible via your management portal.
Receive faxes directly to your email inbox as PDF attachments. No fax machine needed — incoming faxes are converted and delivered automatically.
Interactive Voice Response menus guide callers to the right department or person. Create multi-level menus with custom greetings, options, and routing rules.
When you're already on a call, incoming calls are held with music or a custom message. Switch between calls or send them to voicemail at the press of a button.
Host multi-party conference calls with internal and external participants. Password-protected conference rooms with moderator controls for managing large calls.
Transfer calls seamlessly between extensions — attended (announce first) or blind (transfer immediately). Keep your callers connected to the right person.
Divert calls to any number — mobile, landline, or another extension. Set up conditional diverts based on busy, no answer, or unreachable status.
Ring multiple devices at the same time when a call comes in — desk phone, mobile, and softphone all ring together. The first device to answer takes the call.
Work from anywhere as if you were in the office. Use a softphone on your laptop or mobile to make and receive calls on your business number from any location.
Route calls differently based on the time of day, day of the week, or specific dates. Send after-hours calls to voicemail, a mobile, or an out-of-hours team.
Forward calls to any destination — internal extensions, external numbers, mobiles, or even international numbers. Ensure calls always reach someone.
Create individual extensions for every user and organise them into ring groups, hunt groups, or departmental queues. Route incoming calls to groups of extensions simultaneously or sequentially.
Receive faxes as email attachments and get SMS notifications for missed calls and voicemail. Stay connected and responsive wherever you are.
Keep callers entertained while they wait with custom music on hold. Upload your own audio or choose from our library. Add promotional messages between tracks.
Screen incoming calls with caller ID display and block unwanted numbers. Create blacklists and whitelists to control exactly who can reach your business.
Moving your phone system to the cloud isn't just about cutting costs — though you'll certainly do that. It's about gaining flexibility, resilience, and features that traditional on-premise systems simply can't match.
No expensive PBX hardware to buy, install, or maintain. Everything runs in the cloud.
Add or remove extensions in minutes. No engineer visits, no hardware upgrades.
Your phone system travels with you. Office, home, or on the move — same number, same features.
We handle all updates, security patches, and maintenance. You just use it.
Cloud hosting means no single point of failure. If your office loses power, calls still route to mobiles.
Pair with our SIP trunking service for per-second billing, unlimited channels, and DDI numbers.
Enterprise features at a fraction of the cost
Want full control over your Asterisk PBX without managing hardware? Our hosted Asterisk service gives you a dedicated, cloud-hosted Asterisk instance with custom modules, powerful reporting, and UK-based support.
Learn more →Pair your hosted PBX with our SIP trunking service for per-second billing, unlimited concurrent channels, DDI numbers across 350+ area codes, and built-in PSTN failover.
Learn more →Learn more about how VoIP technology powers your hosted PBX — delivering business-quality calls over QoS-guaranteed networks with up to 60% cost savings.
Learn more →"As someone with very little experience in outbound calling services, I've been genuinely impressed by the support provided by Blue Telecoms from..." Read More
— Aaron Davies on Trustpilot
August 2025
"All the team at Blue Telecoms have been fantastic. Service is great and the dialler works very effectively."
— Wesley Hardy on Trustpilot
October 2024
"Blown away! As a business-leader who always puts my clients first, it has been wonderfully refreshing to be supported by Blue Telecoms. They are..." Read More
— Gary on Trustpilot
September 2023
"Recently started working with Blue Telecoms on a new dialler system. Nothing is too much for them, they are at the end of the phone on a daily..." Read More
— Hannah on Trustpilot
May 2023