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About Us

Built in South Wales. Trusted Across the UK.

We're a telecoms company that believes in doing things properly — reliable technology, honest service, and people who actually pick up the phone.

Our Story

Real telecoms people, not just a platform

Blue Telecoms started with a simple idea: businesses deserve better communications technology and better service from their provider. Too many companies were stuck with clunky systems, poor support, and providers who disappeared the moment something went wrong.

Based in South Wales, we've grown from a specialist dialler provider into a full communications partner — offering our own hosted contact centre platform, AI-powered business solutions, and data connectivity for the most challenging environments.

What hasn't changed is our approach. We're still the team that picks up the phone. We still know our clients by name. And we still believe that technology should make life easier, not harder.

🏴󠁧󠁢󠁷󠁬󠁳󠁿

South Wales, UK

Proudly Welsh. Nationally trusted.

What We Stand For

Our values

🤝

Reliability First

Your communications infrastructure is business-critical. We treat it that way. Redundant systems, proactive monitoring, and an obsession with uptime.

💬

Genuine Support

When you call us, you get a real person who understands your setup. No ticket queues, no offshore scripts. Just knowledgeable, friendly humans who care.

🚀

Always Innovating

From AI workers to satellite connectivity — we're constantly pushing forward. Our clients get access to cutting-edge technology without the cutting-edge headaches.

What We Do

Three pillars of modern business communications

📞

Hosted Contact Centre

Our flagship platform — an omnichannel contact centre supporting voice, email, WhatsApp, web chat, Facebook, Instagram, Telegram, and more. Everything your team needs in one place.

Explore platform →
🤖

AI Solutions

AI features built into our contact centre, plus standalone AI workers that handle calls, manage accounts, and automate business processes around the clock.

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🌐

Data Connectivity

Rapid-deploy connectivity for emergencies, rural locations, festivals, and temporary sites. Bonded 4G/5G, satellite backhaul, and hybrid solutions.

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Client Voices

Don't take our word for it

★★★★★

"Great business, great people, great services. Always there when you need them."

★★★★★

"Blue Telecoms offer us a very friendly and reliable service with a can-do attitude and an understanding of our business' individual needs."

★★★★★

"The guys at Blue Telecoms are exceptional. Always helpful and resolve any issues promptly. I wouldn't use anybody else!"

Want to work with us?

Whether you're looking for a new contact centre platform, AI automation, or connectivity — we'd love to have a chat.

Get in Touch